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  • Frequent Asked Questions
  • How do I book a show?

    "Click on "Buy" and select the date you wish to go by clicking on the green calendar and clicking into the blue "book" button. Second, select the number of tickets you wish to buy, fill your contact information and insert your credit card information and click into "Complete Booking".

  • What forms of payment do you accept?

    We accept all credit cards. Please note that your credit card will be charged upon booking

  • Is my payment secure?

    Yes. By using our secure online payment system, your payment information is encrypted, you are secured against fraud.

  • After I make a booking, how long will I wait to receive my voucher?

    Once you submit your booking the show will be confirm immediately, and you will receive a voucher via email. Please print your voucher and bring it, along with a valid photo ID for the traveler named on the ticket.

  • How do I contact Fado in Porto team?

    You can contact us by email:mail@geniusymeios.pt or by Phone: +351 213 239 202, from 9.30pm to 6pm from Monday to Friday,

  • How do I ask a question about the show before making a booking?

    If you have any specific question, please contact us by email:mail@geniusymeios.pt.

    We´ll answer you within 24h hours.

  • What should I do if I’m having trouble making a booking?

    Please contact us immediately by email:mail@geniusymeios.pt If you´re send us an email, please specific the problem, by inform us the error message that you are receiving.

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